Fried Chicken seems like a hard category to get into and it’s arguably more difficult to come up with variations of deep-fried chicken than something like burgers or pizza. This is to say nothing of the incredibly steep competition you face on your way to carving out relevancy. KFC and Popeyes are old mainstays who are still finding ways to innovate and then there is the big bird at the top of the pile, Chick-fil-A. Chick-fil-A rarely alters their menu and puts most of their focus on trimming drive-thru lines that can stretch several times around the building. They are the leaders in fried chicken with a never-ending demand and can even afford to operate only six days a week. It is a daunting task to enter the arena against this goliath, yet Dave’s Hot Chicken is up for the challenge. Their California based spicy fried chicken fare has exploded since the pandemic and Dave’s is ready to stake their claim.

Before you can defeat a Goliath, we need to know how they became one in the first place. Chick-fil-A is the home of the original chicken sandwich that was founded in 1967 in Atlanta. The company’s founder, S. Truett Cathy, began his career as a restaurateur back in 1946 when he opened The Dwarf Grill with his brother. Cathy’s long history in the business prepared him to create what would become the most successful fried chicken brand in the U.S. His focus was not on the food, which is well liked, rather on the people that made it and those who consumed it. Chick-fil-A offers scholarship programs and benefits that were far above their competitors along with meaningful advancement within the company. Likewise, customers always interact with multiple employees, skewing away from the kiosk and A.I. ordering of competitors. The food that everyone clamors for is a menu that features sandwiches, nuggets, strips, salads, along with a robust breakfast menu. They rarely add items to their menu and limited items are usually limited shake flavors. This lack of innovation has little affect on them as their largest struggle is having too many customers at peak hours. Despite the latest chicken sandwiches from KFC and Popeyes, Chick-fil-A has not been moved and they still boast incredible sales while being closed every Sunday. How can a small California shop hope to make any headway?

Dave’s Hot Chicken is a Hollywood story made in real life by four friends, Dave Kopushyan, Arman Oganesyan, and Tommy and Gary Rubenyan, who founded a pop-up tent selling chicken in East Hollywood in 2017. They used social media to promote themselves and within a year they opened in a popular strip mall. The burgeoning shop had lines out the door and wait times over an hour that could rival what is seen at Chick-fil-A. Eventually the brand expanded across the U.S. and even into international markets like Qatar and the United Arab Emirates. Their brand’s signature is their juicy fried chicken that can be served with 7 different heat levels. They offer it the chicken in tender form or served as a slider with a signature sauce along with traditional sides like fries and milkshakes. With such a simple menu they are able to focus on quality and they use their spice level as a way for customers to customize orders. The company used their simplified menu and supply chain to expand rapidly, and they were also able to avoid many of the disruptions brought on by the pandemic. Dave’s is unlikely to unseat Chick-fil-A anytime soon, even with rapid expansion, though they have brought an extra layer of versatility to the market. Dave’s Hot Chicken is on the rise, and it will be interesting to see if they become a goliath themselves.

Fried Chicken will always be a comfort classic, yet the classics may not always be the top chain. Dave’s Hot Chicken is a blueprint for success and the Hollywood startup could be an icon of its own in a few years. Chick-fil-A hasn’t been rattled so far and they will continue to double down on customer service above all else to maintain their place at the top. Fire up the deep friers because this battle will be hotter than Dave’s reaper chicken sandwich.