Supermarket and grocery chains are increasingly deploying some form of click-and-collect service as a component of their ominchannel strategy. The latest developments include Alberton’s recently-announced deal with MyWebGrocer that will see the company offer click-and-collect programs at its Acme Market, Jewel-Osco, Shaw’s, Star Market, and United Supermarkets stores. The trend is significant enough that there’s talk of Amazon entering the fray by trialing bricks-and-mortar grocery pickup locations.
Of the Top 10 Supermarket & Grocery Chains, by revenue as ranked by Chain Store Guide, here’s a look at the four companies with programs in a place:
Walmart: Free curbside pickup of online orders available at approximately 400 locations in 80 markets with announced plans to expand to 1,000 locations by the end of 2017.
Kroger: ClickList service offered at 275 Kroger and Fred Meyer stores in 30 markets. The first Ralphs store came online with ClickList in August and will expand the service to 12 stores by the end of the year. Harris Teeter offers its Express Lane service at 175 stores, a program that predated its acquisition by Kroger in 2014. The cost per pick up is $4.95.
Albertson’s: Details on the timing and extent of the rollout powered by MyWebGrocer have yet to be released.
Ahold Delhaize: Hannaford to Go is available at 30+ Hannaford stores for $5 or less. Ahold-owned Peapod provides click-and-collect capabilities at 50 Giant and 135 Stop and Shop locations for $2.95 per order.
Source: Chain Store Guide’s Database of Supermarket, Grocery and Convenience Store Chains and company reports.
Source: Chain Store Guide’s Database of Supermarket, Grocery and Convenience Store Chains and company reports.