Chain Store Guide has just published the 2013 Databases of Retail and Foodservice Technology and each year we take a look at the results of our research and highlight the market share leaders in three Point of Sale areas: Hardware, Software, and Printers. All of the leading manufacturers retain their top spots for the fourth year in a row since CSG has been reporting these rankings.

In the Retail industry IBM’s 20% share secures their top spot in the POS Hardware category edging out second place Dell by 1%. IBM places second in POS Software behind frontrunner Verifone.

In the foodservice industry MICROS retains the lead in POS Hardware while Radiant Systems holds a commanding lead in POS Software. EPSON continues to dominate the POS Printer category in both retail and foodservice.

 

Retail Market Share Leaders
Category

Leading Manufacturer/Vendor

Market Share

POS Hardware IBM

20%

POS Printer EPSON

26%

POS Software VERIFONE

8%

 

 

Foodservice Market Share Leaders
Category

Leading  Manufacturer/Vendor

Market Share

POS Hardware MICROS SYSTEMS

16%

POS Printer EPSON

44%

POS Software RADIANT SYSTEMS

22%

 

Chain Store Guide’s Databases of Retail and Foodservice Technology also contain detailed data on other key technologies including Software Systems, RFID, Wi-Fi, Payment Systems, and even IT Spending plans. The databases are updated daily and contain retail and foodservice companies that operate 25 or more locations throughout the United States and Canada.